Publishing Matters
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 Monday, April 06, 2009
The transformative possibilities offered by social networking and Web 2.0 for independent publishers of every stripe can revitalize any publishing venture.

Young people starting out in the job market, the unemployed seeking the new, parents of children at any age, workers in mid-career, students and teachers, people in distribution, sales, health services—are also constantly on the go. They make up the mobile culture and marketplace connected to the lifeline of iPhones, Blackberrys and plain-Jane cell phones—with texting and other features, including download e-readers, images and video.

These historically new behaviors provide the foundations of new marketing models. Social networks connect people with common interests in real time through mobile devices and lap and desk tops in addition to the traditional coffee shop and living room commons.  These networks fuel Web 2.0—the development of products and content shaped by user input and user interest that comes about through blog, list-serve, forum and discussion group exchanges. Publishers use them to develop new product offerings both in print as well as in enhanced online (premium) services.

The new publishing business model and strategic vision views the packaged print or e-book program (though it be 95% or more of revenue) as an accessory to a social network and digitally driven value proposition. In truth, of course, publishers have always been at the center of a social network among their authors, professionals and readers. Yet many are still monetizing their social network outreach and Web 2.0 feedback using yesterday’s business models in the 21st century networked world.

An adjustment in strategic thinking can transform a publishing company by stretching the outreach of its expectations and its content expertise exponentially, once the viral consequences of new forms of content distribution and networking take hold. This does not mean abandoning print formats. It does mean placing them as one spoke in a wheel of media and formats through which the central interests of the members of its network are reached and all of which are linked together interactively in real time.

Many are fond of saying that it all begins with FREE—which in a way begs the question. But it does describe the honey that attracts the bee to the flowers, to switch metaphors. The flowers are the mutual interests satisfied when readers and professionals land on your site and identify with the common concern they are exploring.

The social network is implemented in two ways. First, by providing web pages with blogging, commenting, forums, networking and resource-linking features that are continually refreshed by its users. Second, by reaching out through Facebook, Twitter, YouTube and other social sites and networks, RSS feeds, daily lit and e-book libraries readable with Stanza and other content aggregators and re-purposers. The person on the run or away from home base can access time value information, cover some long form reading, or reach a fellow networker without making phone calls for whatever purpose. Counselors can aggregate clients, and teachers their pupils for continuing connection, in-reach and out-reach.

The publisher’s presence in some content, sponsoring or linking fashion provides opportunities to direct those network members to premium services for pay (subscription based info feeds come to mind) as well as to core product catalogues and book and author pages. It also enables aggregating larger numbers of visitors to the site who, in registering for free services also expand the publishers’ promotional list—indirect promotions that come about through notices that contain additional free advisories.

These things happen best when grown organically, but intentionally, out of existing on-line or event-driven networks the publisher already has going—so a big splash is not what is needed, but some risk of failure to breed success and a little skin on the table is required. I see it around me as the new social and professional glue in our culture—every publisher should be organizing forums and outreach on their web sites.

By starting out with FREE, new monetizing opportunities for these sites can be developed, both externally (Google ads, for example or associate alliances with other services), or internally (premium service offerings), or both.

One thing is clearly certain: selling books is the least of it.


Posted by: Eugene Schwartz, Editor-at-Large

posted on Monday, April 06, 2009 10:50:04 AM (Eastern Daylight Time, UTC-04:00)  #    Comments [0]
 Friday, September 12, 2008
Award winning philanthropist and businessman Eric Greenberg is the independent publisher and co-author with accomplished editor and writer Karl Weber, of  Generation We: How Millennial Youth Are Taking Over America and Changing the World (Pachatusan, 9780982093108, November). He expects to be on the way to a million or a million and a half free downloads with its launch on www.gen-we.com this past Monday. Printed copies of the four color illustrated, 256 page book will be available in October

The book is the outcome of Greenberg’s concern with the “abuse and erosion” of our American system, “—the concept of freedom under law and a flexible, balanced government responsive to the will of the people as formulated by our founders and delineated in the Constitution they wrote over two centuries ago.”

To reverse this abuse and erosion, he believes, is a mission for today’s generation of emerging leaders —the Millennials (people born between 1978 and 2000.). Muhammad Yunus, Founder of Grameen Bank and Co-Winner of the 2006 Nobel Peace Prize, recently validated this premise, when he said “I share the hope expressed by Greenberg and Weber that this new generation will help re-orient our planet and conquer the problems of poverty, war, and pollution that currently plague it."

“The We Generation” is a compelling public affairs and futures study, lends distinction to independent publishing, and delivers a powerful personal manifesto.

The Making of the Book

In preparation, Greenberg had read the writings of, and met with “many of the world’s leading experts on the major problems of our time, from our reliance on fossil fuels and our burgeoning burden of debt, to the deepening crises affecting the environment, health care, and education.” He met Karl Weber, who joined him as a collaborator in the research and writing of the book.

Greenberg engaged Gerstein/Agne Strategic Communications to conduct a comprehensive research study into the values and attitudes of the Millenials. It included a survey of 2,000 individuals aged 18 to 29, as well as series of 12 focus groups. Its cost—one to one and a half million dollars. The results of the study, details and transcripts of the focus groups are all available for free access on www.gen-we.com.

What they found in the main is that “the worldview of the Millennial generation is shaped by two overriding dynamics that set this generation apart from those that have come before them. The first is a commitment to the common good over individual gain, an ethos that reaches across traditional divisions such as race, ideology, and partisanship. The Millennials are not a ‘Generation Me’ but rather a ‘Generation We.’ ”

The second dynamic that fundamentally shapes the Millennials’ worldview “is a comprehensive rejection of the country’s current leadership and dominant institutions. Whether it is Congress and the federal government, major corporations, or organized religion, these young Americans believe the large institutions that dominate so much of our modern society have comprehensively failed, placing narrow self-interests ahead of the welfare of the country as a whole.”

According to the survey, Millennials by percentages ranging from 73-76% highlight a series of social and political issues they believe are being neglected:  “America’s dependence on fossil fuels like coal, natural gas, and oil  . . . America’s dependence on foreign oil . . .declining quality and rising inequality in America’s public education system  . . .the rising cost of health care and growing number of uninsured… Lack of long-term job and retirement security . .  . Increase in obesity and chronic disease  . . .rapid shift of the U.S. economy from manufacturing to services”

While by a margin of almost two to one, Millennials say “they are less likely than previous generations to believe that government has a positive role to play. . . The scale at which Millennials want to tackle problems suggests a potentially large role for government. ”

Greenberg and Weber analyze the various issues and Millennial attitudes in detail. These observations and the survey results are the meat on the bone in this book and should serve as a wakeup call for every reader.

They then propose an agenda for the future.”History shows that every generation has a mission.  Some rise to the challenge nobly as the Greatest Generation rose to the challenge posed by the Great Depression and the rise of fascism . . .  Others muddle through, as the Silent Generation of the 1950s  . . .. For the Baby Boomers, the verdict seems to be mixed . . . as evidenced by a wealthy nation plagued by a sense of moral and spiritual emptiness.”

So it is the Millennials to whom the authors assign the cleanup. “We believe that Generation We, together with their supporters from other generations, can and will band together to create the greatest political force in the history of our nation. 

“The first step in the restoration of their birthright and the revival of the American dream: Project FREE, to technologically innovate the next generation of energy.  . . .  We must immediately implement an Apollo- or Manhattan-like project to invent new sources of non-fossil fuel energy free from carbon emissions, based on hydrogen, fusion, or other means.”

This isn’t just another blue sky energy program. It fits into a larger concept of what society is all about and how to get there. The authors show how the program will relate not only to national security, job creation, economic growth, and environmental sustainability but also to the societal transformation proposed.

While government action in the form of some central agency with a strong leader and budget will be needed, the ingredients for the social and political movement are in place in the form of the “real time society” network of the internet, Greenberg feels.

I am reminded of the dream that “If you build the field, the people will come,” to paraphrase the movie . I think this book can be that field.

Posted by: Eugene Schwartz, Editor-at-Large

posted on Friday, September 12, 2008 9:02:44 AM (Eastern Daylight Time, UTC-04:00)  #    Comments [2]
 Tuesday, May 20, 2008
The annual one day conference on May 14 of the International Digital Book Forum (IDPF), provided evidence that the latest innovations and experiments in e-book publishing, marketing and distribution have permanence in the market and in the support of new technologies. They are here to stay and on the way.

Steve Potash, CEO of Overdrive and President of IDPF, opened this year's session as he has every year, with a confident forecast that industry efforts to develop an open and common eBook platform standard would pay off for everyone. This year, he was able to announce the successful release of the standards last year, and the introduction of the common XML file extension of ".epub" for reflowable books and publications.

These standards for digitally "packaging" and providing meta data and tagging content, have been accompanied by breakthroughs in publishing strategies, digital search, browsing tools (look inside, widgets), and most critically, portable reader technology.

The Sony Reader, Amazon Kindle and iRex Iliad have replaced backlighting, and use the reflective e-Ink screen that simulates the page turning and reading experience on paper, while providing the search, bookmarking, highlighting, and variable type size features of digital technology. Moreover, e-Ink only uses power when the page is changed, and not when the new page has come to rest. And the most user-friendly bump to the market—soon to be copied by other devices—is the Kindle function that provides a one click effortless wireless download of any book out of its browsable catalog.

The Google book search program—with more than one million books on line and growing, and Windows Alive's archive—are providing point and click opportunities for readers to go from their browse to the publisher to order the book—in print or in electronic version. Not to mention Amazon's ahead of the pack point and click, Barnes and Noble, Powell's, Borders,, et al.

Publishers are beginning to innovate in their e-Book offerings. Witness Harlequin's launch of two short subject romance series (Spice) and Random House's free give away of an e-Book (Suze Orman) that stimulated a new spike in print sales. Service providers such as Overdrive, Ingram Digital (including MyiLibrary and Vital Source) and Libre Digital, are providing publishers with large-scale digital e-Book and audio archiving, distribution and re-purposing services to broaden consumer choices.

Quietly working in the trenches, the all volunteer IDPF standards committee headed by eBook veteran Garth Conboy, President of eBook Technologies, designed and put through a meticulous process of review and release in the past three years for the three container and platform standards now being adopted by publishers and device manufacturers. They laid the groundwork for interoperability of e-books in this promising new marketplace. (If you are into technology, go to http://idpf.org/specs.htm for a summary description as well as for detail on the OCF (Open Container Format), OPS (Open Publishing Structure) and OPS (Open Packaging Format) standards).

This means that the publisher will need to produce only one format (xml based), from which various applications can be converted and distributed. To the extent that device distributors accommodate the platform standards, and publishers relax their content protection barriers—the reader will be able to make one purchase and use their e-book in multiple ways in an after-market environment.

Of course this will raise a new set of identification and numbering problems. Most publishers now provide a separate ISBN for each ebook plantform for the same title (mobipocket, windows, Sony, iRex, Kindle). By publishing one open eBook formatted .epub version, the publisher can get by with one isbn and will no longer need to track the various other platform versions serviced by their distributors. So, it will fall to the distributors to create distinguishing product numbers in order, in turn, to account for their different offerings, (There is no escape!).

The continued ubiquity of the book as a reading device has distracted our attention from the breakthrough in electronic readers and books for the general public. Slow in coming, authors, publishers, distributors and retailers have remained complaisant—worried more about the decline in book readers than the uptick in electronic readers.

Well, the electronic reader—in both senses of the word—has leapfrogged out of the early adopter stage into a growing mainstream of device-equipped business travelers, immersive readers, college students, professional field workers and audio book/multimedia users (both Kindle and Sony have audio capability).

After writing about e-Book developments for the past ten years, I have acquired my first readers: a Sony and a Kindle, and I am getting used to using them. For my most recent five day trip to Chicago, I down-loaded on my Kindle in about a minute, for $9.95, Doris Kearns Goodwin's Team of Rivals, which took up no more space than a 5x7 notebook and rested in my palms with the comfort of a trade paperback

I still like to go to bed with a printed book – especially a paperback—that I can grab, flex, and earmark—my current victim is The Kite Runner—but on a flight and in a hotel room where I don’t have to take up space with the bulk of a printed book, I have to confess, I've been hooked.

Posted by: Eugene Schwartz, Editor-at-Large

posted on Tuesday, May 20, 2008 9:52:54 AM (Eastern Daylight Time, UTC-04:00)  #    Comments [1]